CARRASCO, H.; MARTÍNEZ-TUR, V.; PEIRÓ, J. M.; GARCÍA-BUADES, E.; MOLINER, C. Service Climate and Display of Employees’ Positive Emotions: The Mediating Role of Burnout and Engagement in Services. Psychologica, [S. l.], n. 55, p. p. 229-253, 2011. DOI: 10.14195/1647-8606_55_12. Disponível em: https://impactum-journals.uc.pt/psychologica/article/view/1647-8606_55_12. Acesso em: 31 ago. 2025.