Os Processos Grupais desde o Paradigma Sistêmico‘Complexo “ uma Experiência de Intervenção Recursiva em um Grupo de Gestores

Abstract

This article discusses the intervention processes group, from a Systemic-Complex perspective driven method. The intervention-research was made with a group of managers of a large metal-mechanic company localized in Vale do Rio dos Sinos (RS/BR). This intervention aimed at: a) widening the group leadership competences in a collective dimension; b) analyzing both the possibilities and limitations of the construction of collective competences in this group process. From this intervention, the article discusses the theoretical-methodological approach developed in this practice, aiming at providing a method that supports interventions for the development of leadership in a collective perspective. The intervention lasted 18 months, a period in which the participants of this research took a Course in Leadership Development, sponsored in partnership with a local university. Data collection was carried out in four moments: 1) application of a questionnaire about group skills, applied individually; 2) group discussion based on the questionnaire results; 3) group discussion about the systemic map generated in the previous step; 4) final group discussion, considering the dialogic synthesis of the ideas that emerged from the previous phase. As a central assumption of this method, we have sought both the internal and the external validity of data produced in the group during the interventions. In the intervention process, data emerging from the group discussions were analyzed with the purpose of theoretically understanding the empirical material (external validation); on the other hand, stimulating the group to reread its own production enabled both the recurrence of the discussion and fundamentally a systemic recursivity (internal validation). The support of this practice lies in the key elements of the theories about group processes, mainly in the foundations advocated by the systemic-complex paradigm: hologramaticity, dialogics, and organizational recursion.