Empowerment on healthcare professionals: A literature review

  • Carla Maria Santos de Carvalho Faculdade de Psicologia e de Ciências da Educação da Universidade de Coimbra
  • Ana Lau Gouveia Faculdade de Psicologia e de Ciências da Educação da Universidade de Coimbra
  • Carlos Américo Barreira Pinto Faculdade de Psicologia e de Ciências da Educação da Universidade de Coimbra
  • Lisete dos Santos Mendes Mónico Faculdade de Psicologia e de Ciências da Educação da Universidade de Coimbra
  • Miguel Maltieira Fernandes Correia Faculdade de Psicologia da Universidade de Lisboa
  • Pedro Miguel Santos Dinis Parreira Escola Superior de Enfermagem de Coimbra

Resumo

Objectives: To review studies that focus on the influence of structural empowerment in the adoption of mobilizing behaviours and the occurrence of adverse events associated with care. Method: We performed a literature review using specific keywords and applying inclusion/ exclusion criteria. We searched different databases for articles about adverse events, empowerment and mobilization which were published in 1996-2012. We analysed the studies and classified them in terms of empirical/theoretical content, country, sample, measures and results. Results: The literature on this area is extensive, with a majority of empirical studies. Structural empowerment generates positive outcomes at the workplace; these results relate to an increased job satisfaction, an increased organizational commitment, the adoption of innovative behaviours, and a reduction of burnout and turnover. Some articles suggest that empowerment has a positive influence in patient safety, translating into a reduction of adverse events, and in the adoption of mobilizing behaviours by healthcare professionals. Conclusion: A culture of empowerment and mobilization has positive effects in health organizations, and may improve the quality of the patients’ treatment and safety, decreasing the occurrence of adverse events.

Palavras-chave

empowerment; structural empowerment; patient care; mobilization; adverse events.

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Publicado
2017-12-13
Como Citar
SANTOS DE CARVALHO, Carla Maria et al. Empowerment on healthcare professionals: A literature review. Psychologica, [S.l.], v. 60, n. 2, p. 45-63, dez. 2017. ISSN 1647-8606. Disponível em: <http://impactum-journals.uc.pt/psychologica/article/view/4844>. Acesso em: 18 jan. 2018.
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Articles